Shipping Policy

Welcome to Home Chef Heaven! We’re dedicated to delivering the finest kitchen appliances right to your door. Below you’ll find detailed information about our shipping practices, options, and policies to ensure a smooth and satisfying shopping experience.

Shipping Options and Delivery Times

Home Chef Heaven offers several shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Faster delivery within 1-3 business days for select items and locations.
  • Free Shipping: We offer free standard shipping on orders over a certain amount 500 PKR

Please note that shipping times are estimates and begin from the date of shipping rather than the date of order. Delivery times may vary due to factors beyond our control, such as weather conditions, postal delays, or holidays.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You can view an estimated shipping cost at checkout before finalizing your purchase. For orders qualifying for free shipping, no shipping cost will be applied.

Order Processing Time

Orders are typically processed within 2 business days of order confirmation. Orders placed on weekends or holidays will be processed the next business day. We strive to dispatch your products as quickly as possible to ensure timely delivery.

International Shipping

Currently, Home Chef Heaven ships to Pakistan. International shipping rates and delivery times vary based on destination. Please be aware that international orders may be subject to additional customs fees or import taxes upon arrival.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment’s progress to your doorstep.

Shipping Carriers

We partner with reputable carriers to ensure your order arrives safely and on time.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us immediately at [insert contact information]. We will work with you to resolve the issue, whether it be sending a replacement or issuing a refund.

Contact Us

For any questions or concerns about your order’s shipping and delivery, please contact our customer service team:

  • Email: homechefheaven@gmail.com
  • Phone: 03274511048

Thank you for choosing Home Chef Heaven for your kitchen appliance needs. We look forward to serving you and ensuring your satisfaction with every order.